Legal

Financial & Cancellation Policy

Effective date: July 1, 2026

Thank you for choosing WildPaTh, LLC ("wildPaTh"). This policy is intended to create clear expectations so we can spend our time focused on what matters most—helping you return to the activities that bring you joy.

Membership and Payment

WildPaTh is a cash-pay physical therapy practice and does not bill health insurance.

Payment is collected securely through Stripe according to the membership or service selected. Members are responsible for keeping their payment information current.

Insurance

WildPaTh is considered an out-of-network provider.

If appropriate, a superbill may be available for members who wish to seek potential reimbursement from their insurance company. Reimbursement is not guaranteed and depends on the individual's insurance plan.

Scheduling

Appointments are scheduled by mutual agreement using our scheduling system. Services may take place:

• In the WildPaTh studio
• Outdoors
• By phone
• By secure video conference

The location and format are selected based on the member's goals, clinical needs, and professional judgment.

Cancellations and Rescheduling

Life happens.

If you need to reschedule an appointment, please provide at least 24 hours' notice whenever possible.

Appointments cancelled with less than 24 hours' notice or missed without notice may be subject to a cancellation fee.

WildPaTh understands that unexpected illness, emergencies, hazardous weather, and other unforeseen circumstances occur. These situations will always be considered individually.

Weather

Because many WildPaTh sessions occur outdoors, weather occasionally requires flexibility. When conditions make an outdoor session inappropriate, we may:

• Move to the WildPaTh studio
• Transition to a remote visit
• Reschedule the appointment

The decision will always prioritize safety and the goals of your care.

Communication

Communication between visits may occur by email, text message, phone, or other agreed-upon methods as appropriate for your plan of care.

While WildPaTh strives to respond promptly, messages are not monitored continuously and should not be used for urgent or emergency medical concerns.

Emergencies

WildPaTh does not provide emergency medical services.

If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.

Changes to This Policy

WildPaTh may update this Financial & Cancellation Policy from time to time. The most current version will always be available on our website.

Contact

Questions regarding this policy may be directed to: